01 / SERVICE
Everyday tech help
Slow computer, stubborn printer, software trouble, or an email that stopped behaving. Complex 90-minute sessions are $129.
$7945-minute session
View this session REMOTE IT HELP, FOR REAL LIFE
Make room for
the work, not the
tech trouble.
Practical, remote IT help for home and small business. Thirty years of experience, focused on the problem in front of you.
Clear scope from the startKnow what’s included and what it costs.
30 years in ITExperienced help, minus the jargon.
FOR THE DAYS WHEN
Your computer freezes. Your Wi-Fi flakes. Your inbox goes quiet.
There’s a person for that.01 A SMALL MENU OF USEFUL HELP
Pick the problem.
We’ll take it from there.
Defined sessions and projects make it easier to get the right help, with a clear idea of what’s included before we begin.
02 / SERVICE
Microsoft 365 setup
Email configuration, account migration, calendars, MFA, and the details that make it click.
From $199defined setup project
Ask about this 03 / SERVICE
Wi-Fi & connected devices
Find the source of dropped connections, dead zones, and devices that won’t stay online.
$99remote assessment
Ask about this 04 / SERVICE
Security & backup checkup
A practical review of MFA, passwords, updates, backups, and account recovery basics.
$129personal checkup
Ask about this 05 / SERVICE
Small-business support
Ongoing remote help for small teams that need a dependable IT person in their corner.
From $249per month
Ask about this Starting prices are proposed for these defined services. We’ll confirm the exact scope and price with you before work begins.
02 NO MYSTERY. NO MAZE.
Good support
starts with a conversation.
You don’t need to know the right technical words. Just tell us what you’re seeing, and we’ll work out the next step together.
Start a conversationTell us what’s happening
A few details help us understand the issue and whether remote support is a good fit.
Agree on the scope
We’ll outline the session or project, what it covers, and the price before work begins.
Work through it together
Get practical remote help, with a clear conversation if the issue needs more than planned.
03 FOR THE SMALL TEAM DOING IT ALL
Good IT support.
Without an IT department.
Ongoing remote support for small businesses that need a steady hand with everyday technology. Monthly packages have a defined support allowance and priority scheduling. Projects and out-of-scope work are priced separately.
Talk about a support planONGOING SUPPORTFrom $249/ month
Defined support. One reliable point of contact.
Agreed monthly support time Routine account check-ins Priority scheduling
04 THE USEFUL DETAILS
Before we
get started.
Still not sure where to begin? Tell us what’s going on and we’ll help you figure out the right next step.
Ask us directlyHow does remote support work?
We start with a short conversation about the issue. If a remote session is the right fit, we’ll explain the plan and the agreed scope before getting started.
Are the prices fixed?
The prices shown are proposed starting prices for defined services. We’ll confirm what your situation needs and the price for that scope before any work begins.
What if my problem needs more time?
A standard tech-help session is 45 minutes. If the issue needs a longer session or a separate project, we’ll pause to discuss the options and price with you.
30 YEARS
IN THE
FIELD
IN THE
FIELD
YOUR TECH TROUBLE HAS A NEXT STEP
Let’s make this
a little easier.
Tell us what’s not working. We’ll take it one clear step at a time.
Email SprocketSignal We’ll reply to your note as soon as we can.